The main reasons for turnover in Brazilian companies
Employee turnover remains a significant challenge for Brazilian companies, especially in non-executive positions. According to the HR Trends 2025 survey, […]
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Uncomplicated Inside Sales to Scale Your Business
Inside Sales has stood out as one of the most effective strategies for keeping up with transformations and developments in
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Trends in professional training: New ways of engaging leaders
In a scenario of accelerated innovation, generational changes and the growing incorporation of artificial intelligence, companies need to adapt to
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The 10 most read articles of 2024 on the Koru Blog
The corporate world was constantly changing. Leaders faced unprecedented dilemmas, and teams sought to reinvent themselves in a scenario of
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Customer acquisition strategies: What they are, why they matter, and how to master them
Customer acquisition italy whatsapp number data strategies: What they are, why they matter, and how to master them Bringing in
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Improve business efficiency
Introducing voice guidance directly leads to improved efficiency in telephone response at call centers and other facilities. If the first
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Implementation costs will be incurred
Disadvantages and points to note when using voice guidance It is important to be careful because voice guidance can sometimes
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Consider cloud or on-premise
Some telephone models may not be equipped with a voice guidance function. If the telephone does not support voice guidance,
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Check the audio quality
Make the content of the guide easier to understand It is important that voice guidance is easy to understand. The
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Check the support level
Choose a system that can be assigned to operators When using voice guidance with IVR, it is important to choose
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Improved employee work efficiency
Benefits of introducing AI chat to companies AI chat has the advantage of improving the quality and accuracy of business
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Improving quality through learning
The!appeal of AI chat is that quality can be improved through learning. Chatbots have been introduced! in companies for some