Selling is like a waltz. To get to the end, the salesperson has to conduct the sale succinctly. It is necessary to make the customer feel at ease without losing focus on the sale.
But is that all?
Sometimes, when we really want to close a deal, we make the customer feel so comfortable that they end up negotiating and it becomes harmful because they will certainly be asked for a bigger discount, in addition to the agreed benefit.
Who drives the sale: you or your customer?
Whenever this question arises, stop, think, reflect and loan database your customer.
What can I do to avoid getting caught in the client’s domain?
Invest in questions, preferably balance and lead the customer, and when you ask a question you are the one leading the sale.
When customers say, “I’ll think about it, I’ll let you know,” some reps have heard it before but don’t know what to do. To avoid how do you know what ratio is good? situation, you need to have a good understanding of sales objections and the techniques that help you manage them.
Do you know what to do when a customer says “I’ll consider it”? It’s one of the most feared phrases by salespeople around the world because, in most cases, it means that the sale won’t happen.
Many people wonder why this happens and how to avoid it when closing a sale. Customers say this for different reasons. In this article, we will address each of them and what to do to prevent it from happening again.
How do you conduct a sale when a customer says “I’ll think about it”?
Even the best salespeople encounter sg number when it comes to closing a sale. According to Hubspot, the average conversion rate of leads into sales in major market segments is around 25%.
However, when the client said he would consider it, it meant that the real reason for the objection was not pointed out by the professional. It is related to one of the following pillars: money, credibility, urgency and authority.
Money Difficulty
If a client rejects a business proposal because there is no money, it is necessary to remain skeptical at first. After all, “I don’t have the money” is the most common excuse for those who are not interested or see no value in a product or service.
So, to know if a customer is telling the truth, you need to ask the right questions, specifically:
Salesperson: The price of this product is X reais. Is this price within your budget today?
Once the client answers “yes,” the objection will no longer appear when submitting the proposal. If the client says that the price is not within the budget, the negotiation can go as follows.
Salesperson: So what price do we need to close?